Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we ("Medika Web") collect, use, and protect personal information when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you give us: name, email, practice type, and message from the contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use advertising or analytics cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and responding to enquiries.
- Legal obligation: retaining or disclosing data as required by law.
4. Who we share data with
We use trusted processors who act on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA/UK, you may access, rectify, erase, restrict, or object to processing, and lodge complaints.
8. Your rights (California — CCPA/CPRA)
California residents: you may request data details, deletion, correction, or opt out of "sale" or "sharing." We do not sell or share data and will not discriminate.
9. How to exercise your rights
Email info@medikaweb.com; we reply within legally required timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com